Frequently Asked Questions

Yes, you can use an existing domain with your Google Workspace order.

When you switch to Google Workspace from another program or web service, you and your users can bring your existing email, contacts, and calendar data with you. You have a variety of options for migrating data to Google Workspace, depending on the size of your organization and the system you are migrating from. Tools are available for migrating from Microsoft Exchange, Lotus Notes, IMAP servers, and other Google accounts.

Each email account comes with 30 GB of space.

In addition to accessing Google Workspace email from the Gmail web interface, you can send and receive emails from your favorite desktop client. Depending on the client, you can use the IMAP or POP email protocol. If you are switching to Google Workspace from Microsoft Exchange or some other Outlook service, you can use Google Workspace Sync. This is a plug-in for Outlook, that lets you use Outlook to manage your Google Workspace email, calendar and contacts - along with your Outlook notes, tasks and journal entries.

You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how to configure different email clients to send/receive emails. The corporate email product supports POP, IMAP and MAPI protocols.

Your email can be accessed from any smartphone or tablet. The Gmail interface is compatible with all major operating systems, such as iOS and Android.

If your organization acquires a new domain name or does business across multiple domains, you can add all of your domains to your account at no extra cost. Users can have identities on one or more of your domains while sharing services as part of a single organization. And you manage your domains in the same Admin Console. You add a domain as a separate domain or domain alias, depending on how you plan to use it.

Yes. Google Workspace is designed as an all-in-one solution with built-in tools that work seamlessly together. For example, you can receive a message in Gmail and instantly convert it into a Calendar event. When you leave a comment in Docs, Sheets, or Slides, your collaborators automatically receive email alerts. With a single click, you can start a Hangouts video call from your inbox or calendar. Using these tools as a complete package increases productivity while adding value to your business. However, you can purchase Google Workspace and use only the services of your choice.

Yes, you can create email lists and add/delete users, select a moderator, prevent people from joining a list, or even ban users from a list.

When you sign up for a Google Workspace account, you agree not to use your account to send spam, distribute viruses, or otherwise abuse the service. All users in your domain are subject to these agreements, which are part of the Google Workspace Acceptable Use Policy. If Google identifies a Google Workspace user who is violating these agreements, we reserve the right to suspend the user immediately. If the issue is domain-wide, we reserve the right to suspend the entire account and deny administrator access to all Google Workspace services. In these cases, we send a notification to the secondary email address registered to the domain administrator.

Yes, you can. Use Gmail's vacation responder to let people know that you won't be able to respond to them right away. While vacation responder is turned on, Gmail will send your response to people who email you.

Yes, and during the transfer, we will transfer all your email accounts from your current provider to ours, while keeping all your data intact.